Orofacial Pain Associates of Colorado Springs

Orofacial Pain Associates
Effective Date: October 23, 2026

1. Our Commitment to Privacy

Orofacial Pain Associates respects your privacy and is committed to protecting your personal information. This policy explains how information may be collected, used, and shared when you visit our website, contact our office, submit an inquiry, or communicate with us electronically.

2. Information We Collect

We may collect information you voluntarily provide, such as your name, phone number, email address, and information included in messages, appointment requests, or other communications.

Our website may also collect limited technical information, such as browser type, device information, pages visited, and website usage data through cookies or similar technologies.

Please do not submit sensitive medical information through general website contact forms or ordinary text messages.

3. How We Use Information

We may use the information we collect to:

• Respond to inquiries and appointment requests.

• Communicate with current and prospective patients.

• Provide administrative and practice-related services.

• Maintain and improve our website.

• Meet applicable legal and regulatory requirements.

4. Text Messaging & Mobile Information Privacy

We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support services (such as customer service, secure messaging platforms, electronic health record vendors, and telecommunications providers) is permitted as necessary to provide services on our behalf.

We do not sell or rent personal information, including mobile numbers or messaging consent, to third parties.

5. Text Messaging Opt-In Data Protection

All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Text messaging opt-in information and consent are used to manage messaging permissions and provide the messaging services you have agreed to receive. They are not shared with third parties or affiliates for marketing or promotional purposes.

6. Text Message Communications & Program Description

If you consent to receive text messages from Orofacial Pain Associates, we will send you text messages related to your healthcare needs and relationship with our practice. When you opt in to our text messaging program, you can expect to receive the following types of messages: appointment reminders (confirming upcoming appointments), scheduling communications (confirmation of new or rescheduled appointments), appointment follow-ups, administrative notifications (such as office hour changes or important practice updates), and other practice-related communications necessary for your care coordination. Message frequency varies based on your appointment schedule and practice needs.

Message and data rates may apply. You may opt out of text messages at any time by replying STOP, where supported. For assistance, reply HELP, if supported, or contact our office at 719-260-0600. You may also withdraw consent to receive SMS messages by emailing us at your earliest convenience or calling our office at 719-260-0600.

Opting out of text messages does not prevent you from contacting our office by telephone or through other available communication methods. Text messaging may not be a secure method for communicating sensitive health information. Please use our secure patient portal for communications involving private medical information.

Please note that carriers are not liable for delayed or undelivered messages.

7. Sharing of Information

We do not sell personal information. We may disclose information to service providers and subcontractors who assist with operating our practice, website, communications, scheduling, secure messaging, and electronic health record systems, as reasonably necessary to provide services on our behalf.

Information may also be disclosed when required or permitted by applicable law, including applicable healthcare privacy requirements.

We do not authorize service providers to use personal information obtained on our behalf for their own marketing purposes.

Information relating to text messaging opt-in data and consent is subject to the additional protections described in Section 5.

8. Cookies & Analytics

We use cookies and similar technologies to help our website function properly, improve performance, and understand how visitors interact with our site. This may include information such as pages visited, time spent on the site, and general device or browser information.

We do not use this information to identify individual patients or sell personal data. You may disable cookies through your browser settings, although some website features may not function as intended.

9. Information Security & Retention

We use reasonable safeguards designed to protect the information we maintain. No method of electronic transmission or storage can be guaranteed to be completely secure.

Information is retained as appropriate for business, clinical, legal, and regulatory purposes.

10. Your Privacy Rights & Questions

Depending on applicable law, you may have rights concerning your personal information and may request access to or correction of certain information.

Medical records and protected health information are also subject to applicable healthcare privacy laws and our Notice of Privacy Practices.

For privacy questions or requests, contact:

Orofacial Pain Associates
Phone: 719-260-0600
Fax: 719-264-9235
2575 Montebello Dr W, Ste 202
Colorado Springs, CO 80918

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Appointment Requests & Electronic Communications

Submitting a contact form, appointment request, email, or other inquiry through this website does not guarantee an appointment or establish a provider-patient relationship. Appointments are confirmed only after direct communication with our office.

Electronic communications, including text messages and emails, may not be appropriate for urgent matters or sensitive medical information. Please use the secure patient portal for communications involving private medical information.

This website and its contact forms are not intended for emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Text Messaging Terms

If you choose to opt in to text messaging from Orofacial Pain Associates, you agree to receive the types of messages described at the time of consent. Consent to receive text messages is not a condition of receiving medical care or purchasing services.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, where supported. For help, reply HELP, if supported, or contact our office at 719-260-0600.

We do not sell or share mobile numbers or text messaging opt-in information with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent information are handled as described in our Privacy Policy.

Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect information.